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• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.

• Provides support and recommendations to Relationship Managers and employees filling Business Continuity roles based on BCM Policy, Guidelines, Mandate(s) and industry best practices.

• Complete health checks on plans in preparation for semi-annual reporting and ensure data fidelity to facilitate accurate reporting.

• May be required to provide 24/7 incident management On-Call support per schedule. Following up until issue/event is closed.

• Conducts initial checks on plans, in support of business continuity Plan Reviews in accordance with BCM requirements or as required.

• Partners with relevant stakeholders across the Bank on the implementation of a governance structure that spans the business continuity lifecycle, including the creation and...