Join Leavens Chrysler as a BDC Coordinator, where your communication and customer service skills will shine. Engage with customers through phone, email, and in-person interactions every day.
As a BDC Coordinator, you'll be integral to maintaining customer satisfaction and appointment scheduling. Your role involves checking warranty coverage, discussing service details, and managing records for auditing. Join a team that values customer engagement and organizational skills.
Key Responsibilities:
• Check warranty coverage and open recalls for customer vehicles
• Maintain accurate records for auditing purposes
• Answer inbound calls to schedule customer appointments
• Discuss service details, duration, and expectations with customers
• Communicate upcoming appointments and schedules effectively
Requirements:
• Strong communication skills via phone, email, and in-person
• Customer service-oriented with active listening skills
• Detail-oriented with proven o...