Join Sephora Canada as a Beauty Services & Client Experience Manager, shaping customer journeys and team training for exceptional service. This role demands innovation and strong leadership.
As a Beauty Services & Client Experience Manager at Sephora, you will oversee the training and development of Beauty Advisors while managing client service systems. Your leadership will ensure staff engage effectively with clients and maintain high standards in visual merchandising and operations.
Key Responsibilities:
• Lead Beauty Advisor training sessions for effective results
• Optimize the online services reservation system
• Collaborate on maintaining visual merchandising standards
• Support client service with technological innovations
• Ensure brand representatives effectively train staff
Requirements:
• 2-4 years management experience in beauty or retail
• Demonstrated success in coaching teams
• Strong managerial courage in challenging conversations
• E...