Horizon is in search of a Technology Specialist to enhance BHP’s operations at the Jansen Potash Mine. This role requires robust desktop support for daily activities and large technology events.

As a Technology Specialist, your main focus will be supporting end-user devices, troubleshooting connectivity issues, and managing meeting room technologies. Your prior experience in a high-volume help desk is invaluable as you deliver excellent customer service and assist with major events. You’ll be pivotal in maintaining technology functionality and supporting users efficiently.

Key Responsibilities:
• Provide comprehensive end-user technology support
• Diagnose hardware and software connectivity issues
• Manage meeting room AV systems effectively
• Assist in support for large-scale technology events
• Deliver outstanding customer service in every encounter

Requirements:
• Experience in high-volume help desk environme...