Step into a rewarding career as a Bilingual Claims Advisor in Auto Insurance at Economical. You’ll manage first-party claims while offering exceptional service in a flexible work environment.
Reporting to the Team Leader, you’ll investigate automobile claims and guide customers through the claims process in both French and English. This position demands strong communication skills and a solid understanding of auto claims procedures. Your efforts will play a significant role in customer satisfaction and claims accuracy.
Key Responsibilities:
• Investigate and settle claims promptly
• Guide customers through the claims process
• Maintain up-to-date records and documentation
• Process claims payments within authority
• Achieve the target claims resolution rates
Requirements:
• High school diploma required
• Experience in the auto insurance sector
• Customer service and call center background preferred
• Fluent in both French and English
• Excellent v...