Elevate customer success as a Bilingual Client Service Representative with Payworks in Etobicoke. Utilize your communication and problem-solving skills to enhance client relationships across Canada.
As part of our Small Business Service team, you'll leverage exceptional bilingual skills to assist clients in managing payroll efficiently. Your role will involve engaging with clients via phone and email to guide them on the Payworks products while ensuring timely service. You will thrive in a collaborative and dynamic environment focused on building long-term client relationships.
Key Responsibilities:
• Build comprehensive client relationships across Canada
• Manage incoming calls and emails from clients efficiently
• Support clients with payroll data input and changes
• Identify improvement opportunities based on client queries
• Enhance client service experience through expert guidance
Requirements:
• Bilingual in English and French, spoken and written
• E...