📍 Local Job Near You
Bilingual Customer Service Agent
0000050007 Royal Bank of Canada
📍
Burlington, Canada
Location
Burlington
Posted
March 23, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
Job Description
Fluency in both English and French is required for this position. What is the opportunity?As a Portfolio Administration Team, you will provide superior client service and resolution at first point of contact for RCAP clients and sales/service partners for all related policy and procedures. This position also acts in an advisory capacity, providing information and insight/ advice to other service partners/third parties for more complex issues and escalates when appropriate.What will you do?Use multiple systems and technology applications to provide efficient and effective single point of contact for clients and service partners/third parties relative to technical or procedural support for RCAP products/services
Draw on in-depth organization experience and product knowledge to act in an advisory capacity for service partners regarding products and services as well as systems/applications navigational support...