Enhance your career as a Bilingual Customer Service Representative in Markham, ON with Adecco Professional Staffing. This hybrid role offers a balanced work schedule without evening or weekend shifts.
Adecco is seeking a bilingual professional fluent in English and French for a contract position that entails working primarily in a business environment. Candidates should bring 2-3 years of customer service experience, preferably in a high-volume setting. Your role will involve assisting customers through various channels, ensuring their satisfaction, and maintaining strong relationships.
Key Responsibilities:
• Respond to incoming calls in English and French
• Address inquiries and resolve issues promptly
• Process orders in an order entry system
• Handle email inquiries and online orders
• Build lasting customer relationships for retention
Requirements:
• 2-3 years in customer service, preferably in a call center
• Bilingual in English and French, written ...