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Bilingual Customer Service Representative

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Ammeraal Beltech
📍 Mississauga, Canada
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Location Mississauga
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Posted March 22, 2026
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Commute Local Area
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Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

JOB DESCRIPTION

BILINGUAL CUSTOMER SERVICE REPRESENTATIVE (French/English)


 Primary Duties and Responsibilities :

  • Handle inbound & outbound calls from & to customers 
  • Input data & orders into the dedicated software system 
  • Coordinate with warehouse team to collect concise information & provide customers service excellence 
  • Service customer requests for quotes and orders received through multiple channels of communication (email, phone, salesforce CRM) 
  • Convert quotes to orders 
  • Recording customer interactions in CRM for consistency in customer relations 
  • Resolving customer complaints, escalating as required 
  • Consult with sales on commercial and technical issues as required. 
  • Assist customers with accurate transactions and industry specific product information. 
  • Provide conveyor recommendations and technical assistance for conveyor belting solutions. 

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    📍 Location Details

    🌆
    City
    Mississauga
    🗺️
    Country
    Canada
    🚗
    Commute
    Local Area

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