We are currently hiring a Bilingual Customer Service Representative – Investments to join a fast-paced financial services contact centre. This role is ideal for someone with strong client service experience, investment knowledge, and completion of either the Canadian Securities Course (CSC) or the Canadian Investment Regulatory Exam (CIRE).
The successful candidate will act as a primary point of contact for clients, supporting inquiries related to investment accounts, trading functions, account services, and general financial service requests. This position requires strong communication skills in English and either Mandarin or Cantonese, excellent attention to detail, and the ability to provide professional, accurate, and timely support in a client-facing environment.
Key Responsibilities

+ Respond to client inquiries by phone and email in English and either Mandarin or Cantonese.

+ Assist clients with account-related questions, trading inquiries, and investment...