This is a remote position. We are looking for a dedicated and empathetic Bilingual Customer Service Representative to join our growing team. In this role, you will serve as a key liaison for our diverse customer base, delivering timely, accurate, and culturally sensitive support in both English and Spanish. Your ability to communicate effectively, resolve issues with professionalism, and enhance the overall customer experience will play a vital role in driving satisfaction, loyalty, and operational success. This position is ideal for a proactive, detail-oriented individual who excels in fast-paced environments and is committed to continuous improvement. You will contribute to building strong customer relationships while supporting the efficiency and excellence of our customer service operations. Responsibilities: Deliver prompt, accurate, and professional support via phone, email, and live chat in both English and Spanish. Diagnose and resolve customer inquiries related to billing, acc...