Elevate your career with JJS as a Bilingual Customer Service Representative where you will use your French and English skills to engage with customers across Canada. This position focuses on providing tailored support primarily in Quebec, embodying JJS's commitment to quality service.
Under the supervision of the Director of Operations, you will answer customer inquiries, manage orders, and facilitate coordination between departments. This role is perfect for someone detail-oriented and dedicated to fostering trusting relationships with clients. Join a family-owned business passionate about innovative solutions in a supportive environment.
Key Responsibilities:
• Advise customers on pricing and product specifics
• Process orders accurately within SAP
• Work with the Warehouse Manager for delivery coordination
• Address invoicing-related questions and concerns
• Support buyers with MRP reports and order tracking
Requirements:
• Fluent in French and English (wr...