Join Paladin as a part-time Bilingual Customer Service Specialist at Calgary Airport, facilitating passenger support in both English and French. Provide essential assistance while ensuring exceptional service and adherence to screening protocols.
As a part-time Facilitator at Paladin Airport Security Services, you will play a crucial role in enhancing the passenger experience. Your bilingual communication skills in English and French will be vital in guiding travelers through the security screening process. This role requires a dedication to diversity and inclusion, as you support passengers with special needs and interact with checkpoint teams.
Key Responsibilities:
• Assist passengers through the screening process proactively
• Communicate CATSA SOPs effectively in French and English
• Support passengers with special needs respectfully
• Liaise with Screening Officers and Managers for service quality
• Build awareness of diversity and inclusion principles
Requ...