Bilingual (Eng/Fr) Claims Support Specialist - RQ

Duration: 3 months with the possibility of extension up to 12 months

Location: Hybrid - onsite at our Toronto office for a minimum of three days per week, complemented by two days of remote work

Hourly Pay Rate: $23/- per hour

Seeking Claims Support Specialist to support a high-profile claim processing initiative, reporting directly to the Senior Manager of Advisory. Independent contractors in this role will work both autonomously and collaboratively within a fast-paced, structured team environment to ensure accurate, timely, and efficient claims processing, while also responding to claimant inquiries with empathy, professionalism, and a commitment to service excellence.

This position blends technical expertise with emotional intelligence, requiring professionals who can manage sensitive inquiries, process documentation with precision, and engage empathetically with claimants who may face barriers due to...