Bilingual (French and English) Sales Support Analyst
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Job Description
Overview
Internal Job Title: Travel throughout Canada and USA, 1 week per month
Company Name: PBS Systems
Job Location: Calgary, AB (Technical Center)
Job Type: Full-time, Permanent
Number of Openings: 01
The Role
PBS Systems is looking for an enthusiastic and organized individual to join our Client Services team as a Bilingual (French/English) Sales Support Analyst. You will provide top quality knowledge and expertise in both French and English languages to our clients who contact our call center for issues or services providing immediate solutions and services or escalating, if necessary, to other departments.
Responsibilities
- Handling incoming external and internal issues, concerns, and requests through all our support channels (Phone, Email, Live Chat, etc.) within our department and ensuring they are addressed in a professional and timely manner <...