Where great service drives lasting customer success.

The role of the Bilingual Inbound Customer Service Rep is responsible for influencing and serving all Hilti customers; including internal Hilti customers (. field account managers) and/or other Hilti team members who have direct relationships with the Hilti customer experience. This position is accountable for achieving profitable sales, providing timely and appropriate customer service, and technical expertise with strong orientation to understanding a customer’s specialized needs and requirements; ensuring the successful achievement of the company’s objectives and growth within their assigned Market Organization.

What You'll do