Bilingual L1 Tech Support: Cloud Basics & Incident Response
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Job Description
Join NTT DATA — one of the world’s largest IT services companies, with +140,000 professionals operating in more than 50 countries.
At NTT DATA, we believe technology transforms businesses and people’s lives. Today, we are looking for passionate tech professionals ready to grow in a dynamic, global, and collaborative environment.
International support environment
What will you do?
️ Provide Level 1 technical support and incident resolution
Register, monitor, and manage tickets using ticketing tools
Assist cloud environments such as AWS, Azure, or GCP
Communicate with users in both Spanish and English