The Opportunity

We’re looking to fill an open role for a Bilingual Learning Development Specialist to join our Business Management team for 14 months.

Reporting to the Director, Training & Development, the Bilingual Learning Development Specialist will be responsible for the design, development, and delivery of learning initiatives for the Service, Operations, Compliance and Onboarding (SOCON) teams.

Do you have a passion for helping others learn and want to see them reach their full potential? These initiatives will support our strategic priorities which will enhance the employee experience and result in an improved client experience. You will be responsible for helping employees cultivate their skills and expand their knowledge in areas such as customer service, operational procedures, and internal systems. The Bilingual Learning Development Specialist will ensure the learning content and associated activities are current and accurate as we...