Lead a passionate team in delivering exceptional travel services at American Express Travel & Concierge. This bilingual Manager role focuses on driving team performance and enhancing customer experiences.

In the Canadian operations of American Express Travel & Concierge, you'll guide Team Leaders and Travel Consultants to create unforgettable travel journeys for Premium Card Members. Your leadership and coaching will inspire your team to achieve goals while fostering a culture centered around colleague well-being and engagement.

Key Responsibilities: • Inspire Team Leaders with outstanding coaching and support • Establish a culture of ongoing feedback and colleague well-being • Transform customer experience with tailored concierge solutions • Engage teams to boost personal growth and collaboration • Implement creative solutions to enhance customer access

Requirements: • Minimum 3 years of leadership experience • Fluent in French, both written and spoken • Kno...