Lead Empire Life's Life and Disability Claims Management team as a Bilingual Manager from anywhere in Canada. This pivotal role emphasizes strategic talent development and quality service.
In this managerial position, you will oversee daily operations and enhance claim outcomes through effective coaching and mentorship. Your focus will be on data-driven decision making and ensuring adherence to best practices. You will work closely with the VP of Life and Disability Claims to navigate a complex claims landscape, particularly in mental health.
Key Responsibilities:
• Provide high-performance coaching to claim professionals
• Establish measurable performance objectives for teams
• Deliver comprehensive onboarding and training programs
• Facilitate team engagement to promote professional growth
• Conduct accurate file reviews for quality assurance
Requirements:
• 5+ years in Disability Management or related fields
• University degree in relevant disciplines