About the Role

We are hiring a cohort of Bilingual Member Experience Specialists to join our team. This will require you to be based out of Timmins, Ontario or surrounding area. You will work remotely with occasional travel to the Toronto head office for meetings, training and other business requirements.

As a Member Experience Specialist, you will assist and support members, employers, pensioners, and other interested parties on inquiries regarding all aspects of the OMERS Pension Plan. In addition, you will be responsible for responding to digital communications and processing transactions for pension administration processes such as enrolments, retirements, buy-backs, and much more. You will provide best‑in‑class service to all OMERS clients.

What you’ll get as a Member Experience Specialist

• A role that provides you with the opportunity to develop an in‑depth technical pension expertise and high‑quality customer service skills.
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