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Job Description
Staffinity is currently seeking a Bilingual Order Desk Representative for a client in Montreal. This is a permanent, full-time position with base salary, benefits, vacation, and profit-sharing opportunities. The base salary range is 40-44k The work hours are daytime, Monday to Friday. Fluency in both English and French is required.
Responsibilities:
Process order requests from internal and external customers to meet service-level requirements
Provide excellent customer service through strong communication and interpersonal skills
Maintain a high level of product knowledge
Operate the POS system and ensure accurate order processing
Understand and apply inventory control processes
Work independently and as part of a collaborative team
Qualifications:
Minimum 1 year of customer service experience