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Bilingual Service Desk Analyst (ECH-ON)

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CAA Club Group
📍 Mississauga, Canada
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Location Mississauga
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Posted March 18, 2026
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Commute Local Area
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Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Position Details

What You Will Do

  • Support tasks for this position include incident handling, problem identification, logging and tracking, troubleshooting, resolution, hardware and software support, incident, and problem escalation

  • Identify, investigate, and resolve PC, Laptop, Mobile Device and Printer problems

  • Resolve basic network issues relating to network security, network login, file access, printing, email, software configuration, connectivity, and data recovery

  • Educate users on how to use systems and applications more efficiently

  • Document and maintain Service Desk procedures

  • Various projects as assigned by Management

  • Work rotational weekend and evening shifts as required

    • Who You Are

  • Bilingual in French required

  • Post-Secondary education or Diploma in computer science or Information Technology

  • A minimum of two years’ experience within a cu...

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    📍 Location Details

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    City
    Mississauga
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    Country
    Canada
    🚗
    Commute
    Local Area

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