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Bilingual Service Desk Analyst

🏢
US Tech Solutions
📍 Ottawa, Canada
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Location Ottawa
📅
Posted June 19, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description


Duration: Month Contract
 

Job Description:

  • Prepare and deploy Windows laptops using Microsoft Managed Desktop (MMD) standards, including Autopilot enrollment and configuration profiles.
  • Unbox, assemble, and set up laptops, docks, and peripherals at user workstations or staging areas.
  • Safely back up and transfer user data, profiles, and settings from legacy devices to new laptops using approved tools and processes.
  • Record and update asset information in inventory systems, including device assignment, status, and lifecycle tracking.
  • Provide onsite or remote support during deployment, including user orientation, login assistance, and basic troubleshooting.
  • Retire legacy devices by performing secure data wipes, updating asset records, and preparing hardware for disposal or redeployment.
  • Verify devices meet security, patching, and compliance requirements (, encryption, policies, updates) befor...

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    📍 Location Details

    🌆
    City
    Ottawa
    🗺️
    Country
    Canada
    🚗
    Commute
    Local Area

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