Career Area: Operations and Administration

Location: Ottawa, Ontario, CA

Key responsibilities

Responsible for adherence to operational systems, processes, and policies in support of the organization's visions and client requirements.

Collaboratively coordinate and implement a workforce plan with the Resource Optimization Manager (ROM) team to meet daily, weekly, and monthly service and safety requirements within the operational scope.

Involves actively mentoring management and frontline personnel emphasizing development and training processes and standards.

As the primary contact, communicate job site conditions and concerns to key stakeholders. Aiming to enhance overall operational effectiveness by leading solutions.

Monitor that screening operations follow the aviation industry protocols, client requirements, legislation, or division specific. Lead/implement remedial or training actions to ensure ongoing compliance.