Job Overview

The Branch Manager is accountable for leading a team of dedicated employees to create memorable experiences for existing and new members while ensuring efficient branch operations. Passionately run the branch as if it is your own franchise where trademark member experience takes place with every interaction and business results soar.

Responsibilities

• Coach and provide feedback to team members to enable confidence, growth, and drive excellence.
• Focus on the end‑to‑end member experience to build and maintain incredible relationships.
• Lead your team to help members meet short and long term financial goals.
• Steward digital and multichannel usage to meet members’ needs.
• Develop and implement an effective plan to keep 3rd Party Generated Business on the books and consolidate other products for new members with FirstOntario.
• Closely monitor and tightly maintain controls in accordance with policies to...