A leading global video networking provider in Montreal seeks a Technical Support Engineer to ensure a top-notch customer experience post-sale. The role demands expertise in networking and video streaming technologies. Candidates should expect to work in shifts and travel occasionally for customer onboarding. Responsibilities include leading technical training, troubleshooting customer issues, and maintaining system performance. Proficiency in Spanish or Mandarin is mandatory. This role supports mission-critical applications through both remote and onsite engagements.
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