• Analyse business requirements related to Transfer Agency operations for mainstream funds
• Act as a functional expert on Transfer Agency processes and workflows, supporting operational and project initiatives
• Gather, document and validate business requirements with operational teams and stakeholders
• Perform gap analysis between existing processes and target solutions, proposing improvements when necessary
• Support implementation, transformation and optimisation projects impacting Transfer Agency activities
• Collaborate with IT, operations and project teams to ensure smooth delivery of new functionalities and process changes
• Participate in functional testing, validation and user acceptance testing (UAT) activities
• Ensure proper documentation of business processes, procedures and functional specifications
• Support issue resolution, production incidents and change requests affecting Transfer ...