Become a Business Development Coordinator at Subaru of Hamilton in Hamilton, ON, and contribute to our customer-centric culture. This full-time role prioritizes effective communication in promoting customer satisfaction.
Your responsibilities will include managing customer inquiries and appointments while utilizing CRM systems to track interactions and improve service delivery. With your strong communication skills and focus on building relationships, you'll help elevate the dealership's engagement and service efficiency.
Key Responsibilities:
• Respond to inbound and outbound customer communications
• Coordinate and schedule service appointments with teams
• Follow-up regularly with customers to ensure satisfaction
• Utilize CRM tools to manage customer data and interactions
• Measure and report key metrics related to customer engagement
Requirements:
• Prior experience in customer service, call center, or sales
• Excellent communication skills in both ve...