## Job Description## Who we're looking forZendesk’s Enterprise Business Intelligence & Reporting team is seeking a proactive, motivated, creative, and experienced BI professional to support a portfolio of enterprise dashboards using modern BI approaches, frameworks, and governance principles to enable scalable self-service capabilities and standards with Tableau, Looker, and Snowflake. This role requires a broad mix of business and technical savvy, collaboration, influencing decisions, and effective communication skills with key internal partners at all levels. This is your chance to build enterprise BI capabilities with a modern data stack (SaaS ecosystem) during Zendesk’s evolution.This role will be a technical expert responsible for eliciting requirements, conducting data analysis, recommending BI solutions, and building insightful visualizations. They will also guide, advise, and enable stakeholders to effectively use our BI tools, to translate data into meaningful insights for tea...