This role will be responsible for identifying operational gaps, driving process improvements, and ensuring efficiency across multiple sales operations workflows. The position requires strong analytical skills, cross-functional collaboration, and the ability to initiate and lead projects from scratch.ResponsibilitiesAnalyze, map, and improve current operational processes across different verticals.Identify bottlenecks and propose scalable, long-term solutions.Act as a connector between teams such as Onboarding, Contracts, Credit & Collections, Billing, and Incentives.Align process improvements and reporting needs with global stakeholders.Initiate and lead operational projects aimed at improving efficiency and governance.Document SOPs and support the development of KPIs/OKRs for operational workflows.RequirementsPrevious experience in consulting, auditing, or business process improvement roles.Strong communication and stakeholder management skills.Solid knowledge of process mapping tools...