Purpose

Supports Caribbean Payments and Cheque Processing Technology teams and initiatives in International Banking ensuring business strategies, plans and initiatives are executed/delivered in compliance with governing regulations, internal policies and procedures.

Responsibilities

• Supports a customer focused culture throughout the team to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Ensure proper support procedures and processes are in place to support the various existing production systems. Establish and champion quality improvement activities for the department.
• Function independently to ensure that the assigned tasks and project objectives are met. Accountable for managing assigned project and department budgets. Works closely with customers, Business Analysts, and team members to understand business requirements that drive the analysis and design of quality technical soluti...