Company Profile

RS2 offers secure payment services, payment software and managed services to clients in over 35 countries. The company upholds the highest industry standards and RS2’s in‑house designed payments solution is the software of choice by many of the world’s leading and most innovative banks and financial institutions.

About the Job

The Business Support Analyst will oversee all production issues. This role focuses on fixing production issues and establishing system protocols, while deciding if any ticket raised is an issue or a new feature of the RS2 software. The Business Support Analyst configures, tests, delivers and implements according to the latest requirements and enhancements/fixes on software systems developed by RS2 for all BAU clients. The Business Support Analyst also examines existing and new systems for improvement; reports common issues, evaluates company performance, and recommends new system procedures. To excel in this p...