Responsibilities

• Lead the validation of business and system needs by performing gap analysis, documenting detailed requirements, and producing functional specifications and wireframes/mockups with minimal direction.


• Plan, coordinate, and facilitate subject matter expert workshops and working sessions to elicit requirements and align on solutions.


• Prepare and deliver software demonstrations to business stakeholders, incorporating feedback and refining solutions accordingly.


• Develop, structure, and maintain comprehensive user documentation and support materials.


• Actively participate in quality assurance activities, including defining test strategies, preparing and executing test plans, and validating results.


• Validate implemented functionality against approved requirements and obtain business signoff.


• Build and maintain strong, customer-focused relationships with business p...