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Job Description
Join our team as a Call Center Coordinator!
At ATEK GROUP SAS , we are looking for a passionate Call Center Coordinator eager to make a difference. If you have a degree in business administration or a related field, this is your opportunity.
What will your goal be?
Monitor key metrics such as response times and customer satisfaction.
Monitor and optimize agent performance.
Implement strategies to improve service quality.
Coordinate problem resolution and complaint handling.
What are the benefits and contractual conditions?
Fixed-term contract.
Work modality: In-person
Continuing professional development.
What requirements must you meet?
1 year of experience in similar roles.
Skills we're looking for :
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