Description
We are looking for a personable and detail-oriented onsite Call Center Specialist to support a non-profit organization in Honolulu, Hawaii. This is a Contract position suited for someone who enjoys assisting callers, resolving questions efficiently, and maintaining accurate records in a fast-paced service environment. The ideal candidate brings recent customer service experience, strong communication skills, and confidence using basic computer applications and office tools. Preference will be given to Oahu residence due to the nature of this opportunity.


Responsibilities:

• Respond to incoming and outgoing calls with professionalism, providing clear and courteous assistance to a wide range of inquiries.

• Record call details, customer information, and follow-up actions accurately to maintain organized and up-to-date documentation.

• Enter and update data in internal systems while ensuring information is complete, timely, and rel...