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Call Center Team Leader

🏢
Confidential
📍 Θεσσαλονίκη, Greece
📍
Location Θεσσαλονίκη
📅
Posted June 03, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Randstad is looking for a Call Center Team Leader on behalf of ZeniΘ, the 1st provider of integrated energy in Greece, with natural gas and electricity!

If you:

✓ Have expertise in telephone sales

✓ Have managed a team in the past

✓ Have the ability to work in a fast-paced environment

✓ Want to develop your career by joining a leading company like ZeniΘ

then this role as a Call Center Team Leader is what you are looking for!

As a Call Center Team Leader your duties will be the following:

  • Keep the team on track to meet daily and monthly performance goals.
  • Support call center agents in troubleshooting and out-of-schedule issues, while mediating between segments to solve problems efficiently.
  • Identify who needs training, give helpful feedback, and keep the team motivated.
  • Take the lead on customer problems and make sure they get resolved quickly and professionally.
  • Keep a close eye on retail...

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    📍 Location Details

    🌆
    City
    Θεσσαλονίκη
    🗺️
    Country
    Greece
    🚗
    Commute
    Local Area

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