## Call Centre Supervisor (Collections)Applylocations: Toronto, ONtime type: Full timeposted on: Posted Todayjob requisition id: R26_ **Now is a great time to join AllianceOne!** As a subsidiary of Teleperformance, AllianceOne provides employees the opportunity to be part of a global leader in contact center management, with the benefit of capitalizing on the global presence the company has built throughout the years. Teleperformance creates more value by providing a better customer experience.**Job Description:**Position Title: SupervisorLocation: Toronto, ONPay: $19.00 CAD/hour**Role Overview:**Manages and develops a team of assigned Agents to meet and exceed performance, maximizeproductivity, assure quality, end user satisfaction, client satisfaction and any other relevant keyoperational metrics by providing them guidance, support and education.Review team and Agent performance and quality metrics on a regular basis within shift toensure that all operational metrics are met....