Position Summary

As Serco strengthens its commitment to integrated employment services in Calgary Alberta, we are seeking a dedicated Case Manager to join our team. In this role, you will serve as the Job Seeker’s primary and consistent point of contact, guiding them through every stage of their employment journey. By building trusted relationships, co‑creating actionable plans, and providing ongoing coaching and support, you will help clients overcome barriers and achieve sustainable employment outcomes. This position offers the opportunity to make a meaningful impact through personalized engagement, strategic planning, and proactive support that empowers Job Seekers to reach their goals.

As a Case Manager, you will play a central role in helping individuals develop confidence, overcome challenges, and achieve long‑term employment success. Working as part of an integrated care team, you will collaborate closely with Service Navigators and community part...