Diversity & Inclusion

A staff group that represents the diversity of the people and communities we serve is of the utmost importance. Phoenix is committed to reducing barriers that have traditionally impacted access to employment and career growth. As such, we encourage those interested to self-identify their ethnicity, and or race, gender, sexuality, ability, etc. We also invite you to share your pronouns in your cover letter or resume.

Position Overview

Case Managers work at our walk-in centre, Phoenix Centre for Youth, a program for youth aged 16-24. This program is often their first point of contact with Phoenix. Reporting to the program Manager, Case Managers are responsible for supporting youth on their case load and others who require assistance throughout the day. The services offered are confidential, non-judgmental and include housing support, advocacy, crisis intervention, counselling, parenting support, referral to community ...