The Cash and Trade Processing Representative (in-house trainer) is responsible for delivering effective training programs that drive employee performance, quality, and productivity within the Public Sector Lockbox environment. This role supports onboarding, cross-functional education, and continuous development, ensuring employees meet operational and compliance standards in a highly regulated, high-security setting. The trainer also serves as a subject matter expert ( **SME** ), mentor, and quality advocate.

**Work schedule Monday - Friday 3:00pm - 11:30pm**

**Key Responsibilities**

**Training & Development**

+ Utilize effective training methods to facilitate new hire onboarding and cross-functional education.
+ Deliver structured and engaging training sessions aligned with operational requirements.
+ Actively participate in all training initiatives and contribute to continuous improvement of training programs.
+ Apply strong empathy and un...