Become an HR Employee Contact Centre Representative with the Calgary Board of Education in a hybrid, casual capacity. Support employees with payroll and benefits inquiries efficiently through various communication channels.
This role requires direct interaction with CBE staff and retirees, addressing their HR questions and ensuring comprehensive support. You will manage inquiries related to new benefits, payroll processing, and employee data management within a confidential framework. Your efforts will help foster a positive work environment and enhance teaching staff experiences.
Key Responsibilities:
• Answer HR inquiries and provide necessary information
• Resolve issues and direct cases to HR specialists when needed
• Document HR interactions accurately for tracking
• Maintain HR data integrity in PeopleSoft systems
• Monitor and report on service delivery trends
Requirements:
• One-year post-secondary certificate in Human Resources
• Minimum one year ...