Accountable for capability and learning activities related to the delivery of CDGM services and the adoption of TMF and good documentation practices across the business.

Responsibilities

• Develop and implement effective, fit-for-purpose capability development, learning, and knowledge management deliverables to users of TMF and CDGM services across the business.
• Partner with key stakeholders across the business to understand learning and knowledge management needs and proactively identify and implement solutions to meet those needs.
• Create and manage metrics/KPIs and dashboards relating to CDGM learning, capability, and knowledge management activities and facilitate discussions with CDGM LT and others relating to trends and issues.
• Partner with service providers and internal stakeholders to ensure 3rd party partners are aware of and delivering services aligned with CDGM capability, learning, and knowledge management require...