Lead a dynamic counselling team with BDO as a Centre of Excellence Manager. Experience flexible remote work while promoting high-quality insolvency counselling across Canada.
This key leadership role involves overseeing the Personal Debt Solutions team to ensure compliance and client satisfaction. You will leverage strong organizational skills and insolvency knowledge to optimize team performance and support complex client issues. The ideal candidate will demonstrate leadership and a commitment to delivering exceptional service while fostering team development.
Key Responsibilities:
• Coordinate workload and monitor progress across teams
• Partner with Team Leaders for compliance assurance
• Resolve complex client and creditor concerns professionally
• Communicate expectations and priorities to team members
• Monitor productivity to meet service levels and quality standards
Requirements:
• Registered BIA Insolvency Counsellor designation required
• Minimum...