Support production applications at CIBC as a Consultant in Toronto. Leverage your technical expertise in Azure, Linux, and application operations to resolve client issues effectively.
CIBC is seeking a Consultant with over three years of experience to join its Application Operations team in Toronto. The role involves providing second-level support, maintaining production applications, and managing technical escalations. You will be responsible for addressing client inquiries and ensuring system efficacy through operational critical thinking and partnership with technology groups.
Key Responsibilities:
• Investigate operational issues and manage issue logs
• Collaborate with business and technology partners
• Act as subject matter expert for system change impacts
• Research and evaluate system issues and outages
• Implement solutions to prevent future occurrences
Requirements:
• 3+ years in Azure, Linux, and IT automation
• Familiarity with brokerage produc...