Enhance client experiences as a Client Service Team Leader at CIBC, driving excellence in personal and business banking. You'll mentor a skilled team dedicated to financial advising.
In this Manager role, you will guide client service and financial professionals in achieving collective goals. Your leadership will inspire a culture of collaboration, enabling your team to meet diverse client needs effectively. Be flexible in working hours, adapting to various banking centre locations as needed.
Key Responsibilities:
• Inspire team to achieve high client satisfaction
• Promote a culture of teamwork and collaboration
• Implement action plans for business performance
• Train team members on financial services
• Engage actively in community recruitment
Requirements:
• Experience in client service management
• Strong leadership and coaching capabilities
• Valid Mutual Funds License and other preferred certifications
• Excellent organizational skills
• Co...