Major Duties and ResponsibilitiesPedimento audit per shipmentError identification and correction before paymentEnsure smooth and timely customs process flowInterpret import and export DLSOP procedures to meet customer expectationsAccurate and timely data entry into the operating systemTrack and trace customs filesVerify compliance and correctness of documents for import and exportEnsure compliance with internal policies (OPS) and external regulations (e.g., OEA)Identify opportunities for process efficiency improvementsRespond to overseas communications and internal/external requests in a timely mannerEscalate problems to Management when necessaryComplete mandatory and annual training (52 hours per year) and maintain compliance recordsAdhere to the company's 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, VisionaryQualificationsGood knowledge of customs brokerage processes and systemsKnowledge of customs leg...