Empire Life seeks a Claim Manager to join its team. Work remotely or in a hybrid environment while managing disability claims with professionalism and care.
The Claim Manager role at Empire Life involves applying best practices in disability management to handle weekly indemnity and long-term disability claims. This position is geared for candidates experienced in risk assessment and claims adjudication, working under the supervision of the Manager, Life and Disability Claims Management.
Key Responsibilities:
• Evaluate and manage ongoing claim eligibility
• Facilitate claimant interviews via phone
• Maintain proactive communication about claims
• Manage return-to-work program collaborations
• Ensure positive resolutions for claims files
Requirements:
• Bilingualism in French and English is advantageous
• 2 years of relevant work experience required
• Knowledge of disability management protocols needed
• Strong skills in data processing and communica...