Drive success for SAP's private cloud customers as a Client Delivery Manager in a hybrid work environment. Manage onboarding, project support, and cultivate customer satisfaction throughout the engagement journey.
In this role, you will be the key point of contact for customers utilizing SAP's private cloud solutions, including RISE with SAP S/4HANA Cloud private edition and SAP HANA Enterprise Cloud. Your responsibilities encompass strategic engagement management, delivery oversight, and commercial account management, ensuring alignment with customer needs and driving overall satisfaction.
Key Responsibilities:
• Manage end-to-end customer engagement and onboarding
• Plan and review services tailored to customer requirements
• Oversee day-to-day operations and support project delivery
• Handle commercial account management to increase satisfaction
• De-escalate critical engagements effectively
Requirements:
• Bachelor’s degree in a related field
• 2+ year...