Location
dartmouth
Posted
June 06, 2026
Commute
Local Area
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Job Description
Support clients effectively as a TLM Consultant with ADP, specializing in Time and Labor Management solutions. Resolve operational questions to enhance payroll efficiency through expert guidance.
As a Client-Focused TLM Consultant, you will work closely with clients to identify and resolve challenges related to Time and Attendance software. This role requires engaging communication and a thorough understanding of technical support. The position follows a hybrid work model for optimal work-life integration while achieving call metrics.
Key Responsibilities:
β’ Understand clients' Time and Labor Management needs
β’ Resolve hardware and software inquiries effectively
β’ Build trust through consistent client engagement
β’ Collaborate with internal team members for solutions
β’ Follow established service and call handling practices
Requirements:
β’ Bilingual in French and English
β’ Proven customer service delivery sk...
As a Client-Focused TLM Consultant, you will work closely with clients to identify and resolve challenges related to Time and Attendance software. This role requires engaging communication and a thorough understanding of technical support. The position follows a hybrid work model for optimal work-life integration while achieving call metrics.
Key Responsibilities:
β’ Understand clients' Time and Labor Management needs
β’ Resolve hardware and software inquiries effectively
β’ Build trust through consistent client engagement
β’ Collaborate with internal team members for solutions
β’ Follow established service and call handling practices
Requirements:
β’ Bilingual in French and English
β’ Proven customer service delivery sk...